How can we help?
Snap expedites funding to your account, typically within 48 hours of merchandise delivery.
There are merchant discounts that are mutually agreed upon, but Snap Partners do not pay any fees. Please contact your Client Success Manager (CSM) for more details.
When paying the processing fee, customers generally use a credit/debit card or cash. However, this may vary based on the Snap product you offer. Please check with your Client Success Manager (CSM) for assistance.
If you have questions, we can help! Live chat with a member of our Merchant Support team for immediate assistance. Click on the chat feature on the bottom-right corner of your screen.
Our hours are:
Monday-Friday 7:00 a.m. - 7:00 p.m. MST
Saturday and Sunday 8:00 a.m. - 5:00 p.m. MST
Other ways to contact us:
Phone: 877-789-4384
Email: merchant@snapfinance.com
Fax: 866-332-6617
Mailing address: P.O. Box 26561, Salt Lake City, Utah 84126
If a customer provides any feedback to you as a merchant regarding the product or any services provided by Snap Finance, please capture the nature of the customer's feedback or complaint using this form.
Snap provides marketing materials to our partners at no charge. To order additional materials, please contact your Client Success Manager (CSM).